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Issue No. 13

This special issue explores the essence of hospitality through the people who shape it. Beyond design and strategy, we focus on the human touch—those who embody generosity, connection, and care. Through personal stories and 130+ insider recommendations, this edition celebrates the spirit of welcoming and the places that make us feel at home.

Featuring
Christian Zandonella, Ingrid Ladurner, Ethel Hoon & Jakob Zeller, Moritz Estermann, Nicole Lam, Robert Rieger, Stéphane Pompougnac, Benjamin Hofer & Robert Weishuber, Christian Schallert, Corina Marks & Ryan Flegal, Javier Mancilla & Xaver Kislinger, Klaus Dissertori, Martin Kirchlechner, Peter Fetz, Simone & Adi Raihmann

For the cover art, illustrator Laura Neuhäuser beautifully brings the theme to life.

CHRISTIAN ZANDONELLA

General Manager

With nearly 30 years in global hospitality, the General Manager of Hotel Danieli in Venice brings deep expertise shaped by a career across luxury brands.

NICOLE LAM

Architect

As the founder of Lam Architektur Studio, she approaches hotel design with a deep sensitivity to both cultural nuance and place.

ROBERT RIEGER

Photographer

Shaping luxury hospitality through striking, story-driven imagery.

INGRID LADURNER

Hotelier

The owner of vigilius mountain resort in South Tyrol, reflects on returning to her roots and continuing her father’s legacy of nature-integrated hospitality.

Potpourri

During every conversation or interview, a dozen other topics emerge—some that amaze us, others that are practical and useful. We believe this is the perfect mix to enjoy between the longer reads.